Privacy Policy

Privacy policy

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Last Updated: Oct 1, 2025

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We, Logistica OS GmbH ("Logistica OS/we/us"), welcome your use of our website and web app ("Our Services"). In the following provisions, we inform you about the type, scope, and purposes of the collection and use of your personal data when using our services. Personal data refers to any information that relates to an identified or identifiable natural person. This includes, in particular, your name and email address.

1. Provider

The provider of the services and the controller in the sense of the GDPR is:

Logistica OS GmbH

Rheindorfer Straße 41

53225 Bonn, Germany

info@logistica-os.com

2. Data Processing to Enable Use

Whenever you access the content of our services, connection data is transmitted to our

web server. This connection data includes:

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The IP address of the user,
The date and time of the request,
The referring URL,
Device numbers such as UDID (Unique Device Identifier) and comparable device numbers, device information (e.g., device type),
Browser type / browser version.

This connection data is not used to infer the identity of the user or merged with data from other sources, but rather serves to provide the website. The legal basis for processing your data is Art. 6 para. 1 sentence 1 lit. f GDPR.

3. Data Processing upon Request

The use of our landing page is generally possible without providing personal data. You are not obliged to visit our website or provide personal data. However, for using the web app and subscribing to the newsletter, certain data needs to be provided.

3.1 Registration, Waitlist, and Login

For registration to use our web app and for entry into the waitlist, we collect the following

personal data:

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Email address: for authentication via a magic link
Organization name: for managing and categorizing the waitlist.
Purpose: Enabling registration and waitlist management.
Legal basis: Art. 6 para. 1 sentence 1 lit. b GDPR (contract fulfillment) and Art. 6 para. 1 sentence 1 lit. f GDPR (legitimate interest in providing the app).

This data is required for security and to prevent misuse. The storage duration is 30 days.

Legal basis: Art. 6 para. 1 sentence 1 lit. f GDPR.

3.2 Newsletter Subscription

If you subscribe to our newsletter via the form provided on our landing page, we store the data you provide (e.g., name, email address) to regularly send you our newsletter.

Purpose: Sending newsletters about our company, products, or services.

Legal basis: Art. 6 para. 1 sentence 1 lit. a GDPR (consent).

Note: Data transmission over the internet may have security vulnerabilities. Complete protection against third-party access is not possible.

4. Data Processing for Service Optimization

Our services use cookies to ensure functionality and analyze user behavior. Some cookies are necessary for website functionality (e.g., session cookies), while others are used for analysis and advertising (third-party cookies). You can manage or disable cookies via your browser settings, but this may limit the website’s functionality.

The storage of necessary and functional cookies is based on Art. 6 para. 1 lit. f GDPR, while all others are based on your consent under Art. 6 para. 1 lit. a GDPR. You may revoke this consent at any time.

For additional privacy, you can use browser plugins like AdBlock or Ghostery to prevent tracking.

The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited use of user data requirement.

4.1 Google Analytics & Google Tag Manager

To analyze your use of our website, we use "Google Analytics" together with the "Google Tag Manager" and "Google Adwords", services of companies of the Google LLC Group, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), on the basis of a contract for commissioned data processing in accordance with Art. 28 GDPR. Google uses cookies. The information generated by cookies about your use of our website is usually transmitted to a Google server in the USA and stored there. The storage of cookies and the use of this analysis tool are based on your express consent in accordance with Art. 6 para. 1 lit. a) GDPR and § 25 para. 1 TTDSG. Your consent can be revoked at any time.

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We have activated the IP anonymization function. This means that your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage.

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You have the option of preventing the storage of cookies by changing the settings of your browser software accordingly. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

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For more information on the processing of user data by Google Analytics, please refer to Google's privacy policy at: https://support.google.com/analytics/answer/6004245?hl=en.

4.2 Use of Cloudflare and Hetzner for Hosting

Our services are hosted via Cloudflare (for global content delivery and security) and Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (for infrastructure and storage).

When you visit our services, your browser loads necessary data (HTML, stylesheets, JavaScript, and images) from Cloudflare and Hetzner servers. As a result, these providers may process your IP address to ensure secure operation and defend against threats to the website, which constitutes a legitimate interest under Art. 6 para. 1 lit. f GDPR.

Cloudflare processes some data in the USA under the EU-US Data Privacy Framework. Hetzner processes data within Germany and the EU only.

4.3 Hubspot

We use the HubSpot service for various purposes. HubSpot is a technology of Hubspot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland.Hubspot is an integrated software solution that we use to cover various aspects of our online marketing. These include: analytics cookies, email marketing, social media publishing & reporting, reporting, calendar management, contact management (e.g. user segmentation & CRM), and live chat. The following of your information may be stored on the servers of our software partner HubSpot when HubSpot tracks or enters your data: Contact details, IP address, device identifier, operating system, geographic location. They can be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. We have concluded an order processing agreement with HubSpot in accordance with Art. 28 GDPR. The legal basis for this is your express consent in accordance with Art. 6 para. 1 lit. a) for tracking and Art. 6 para. 1 lit. f) GDPR for the legitimate interest in using a CRM system. You can revoke your consent at any time.

5. Data Transfer

We only transfer your data when it is necessary for the provision of our services, you have consented, a legal obligation exists, or another legal basis applies.

5.1 Data Transfer to Non-EU Countries

Your data may also be transferred to recipients outside the EU, including the USA. Since the USA does not provide an adequate level of data protection, we have agreed on EU standard contractual clauses. Additionally, we refer to Art. 49 GDPR as the legal basis for data transfer. An adequate level of data protection is to be ensured in the future through the new EU standard contractual clauses.